Terms & Conditions

1. Acceptance of Terms

By accessing or using Athleto Recovery Lounge's services, website, or booking platforms, you agree to be bound by these Terms & Conditions and any additional policies referenced here.

If you do not agree with any portion of these terms, please discontinue use of our services immediately.

2. Eligibility

Our services are intended for adults aged 18 and older. Participants under 18 must obtain parental or guardian consent and may be required to have a guardian present during sessions.

You are responsible for ensuring the information you provide is accurate and complete.

3. Bookings and Cancellations

• Appointments can be scheduled through our online booking system or by contacting our support team directly.
• Cancellations made within 12 hours of the scheduled appointment may incur a fee equal to 50% of the session cost.
• No-shows are charged in full.
• We may reschedule or cancel appointments due to practitioner availability or safety concerns. You will receive an alternative slot or a full refund in such cases.

4. Health and Safety

• Provide relevant medical history, injuries, and allergies before your session so we can tailor a safe recovery plan.
• Inform our practitioners immediately if you experience discomfort or pain during a session.
• We may decline or discontinue a session if it is unsafe to proceed.

5. Payments

• Session fees are due at the time of booking unless otherwise specified.
• We accept major credit cards, UPI, and other payment methods listed on our site.
• All prices are listed in Indian Rupees (INR) unless stated otherwise.
• Raise disputes regarding charges within seven (7) days of the transaction date.

6. Use of Mobile Recovery Lounge

• Ensure safe and accessible parking for our mobile recovery lounge when booking on-site services.
• We are not responsible for property damage arising from inadequate space, improper access, or third-party actions beyond our control.

7. Intellectual Property

All content on our website, social media, and marketing materials, including text, graphics, logos, and multimedia, is owned or licensed by Athleto Recovery Lounge.

You may not reproduce, distribute, or create derivative works from our content without prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, Athleto Recovery Lounge is not liable for indirect, incidental, or consequential damages arising from your use of our services.

Our total liability for direct damages will not exceed the fees paid for the specific session giving rise to the claim.

9. Changes to Terms

We may update these Terms & Conditions periodically to reflect changes in our services or legal requirements.

Continued use of our services after updates constitutes acceptance of the revised terms. Review this page regularly.

10. Governing Law

These Terms & Conditions are governed by the laws of India, and any disputes will be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka.

11. Contact Information

For questions regarding these Terms & Conditions, contact Athleto Recovery Lounge, 4th Cross, 2nd Main, Thunga Block, Sri Sai Sakthi Layout, Bettadasanapura, Electronic City, Bangalore 560100, India.

Email: support@athletorecovery.com

Phone: +91 94965 74252